Local post office
In small towns and residential areas,it should not be difficult to know where your USPS package is being held. In most cases,it will be at your nearestlocal post office. If you live in a city or large metropolitan area knowing exactly which post office your package is being held at can be more confusing.
How to see exactly where your USPS package is?
Viewing tracking information on Stamps.com’s ShipStatus pageNavigate to www.stamps.com/shipstatus/.Enter the USPS tracking number (to find it,simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces.Click on “Check Status”.View the scan history and status information of your package.More items…
What if the USPS loses my package?
You will need to follow these steps:Go to USPS’ websiteOpen the Help categoryClick on Requesting a RefundClick the Request a Refund link under the Apply Online sectionSign inComplete the form
What do I do if USPS lost my package?
How to Start Your SearchCheck the Current Status Before you begin your search,if your package or mail has tracking,check USPS Tracking to see its current status. …Complete a Help Request Form We recommend that you complete our online help request form before you start a missing mail search. …Submit a Missing Mail Search Request
Did USPS lose my package?
Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. This means it can be located easily enough once you call attention to its absence.
Why is tracking number attached to barcode?
The tracking number itself is attached to a barcode to make for even easier scanning, and that barcode is often tied to larger USPS shipment “blocks” so that every package in a block gets updated with the same alert when it arrives at a new shipping facility.
What to do if package is missing from USPS?
If, on the other hand, your package really is missing then you’re going to need to contact USPS customer service and support ASAP.
What does "in transit" mean?
IN TRANSIT – This message is going to pop up when your package is being transported between two different USPS facilities (sometimes different post offices, but most of the time it means moving through a USPS processing facility). Always a good message to see, it means that your package is on the move and is actively being transported throughout the post office infrastructure.
How many packages does USPS deliver?
Each and every day, the USPS handles about 20.5 million packages through their infrastructure – either moving them from one USPS location next or delivering them to customers across the country.
How to find a package’s location?
All you have to do is punch your tracking number into the search bar itself and the USPS will comb its internal database to find that package, find its current location and active status, and return that information to you ASAP.
How many packages go missing in transit?
According to the USPS, about 1.5% of the packages that they handle may go missing somewhere going transit – but the overwhelming majority of those packages are later found and then moved on to their final destination (even if they are delayed).
How long does it take to file a claim on a package?
The important thing is you need to file your claim within 60 days of your package being sent to you. Any delay beyond that may prevent you from being able to actually initiate the claim, causing all kinds of headache and hassle for you.
How long does USPS hold mail?
USPS Hold Mail ® service can hold your mail safely at your local Post Office ? facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service. You can make your request up to 30 days in advance or as early as the next scheduled delivery day. Request your Hold Mail service start date by 3 AM ET (2 AM CT or 12 AM PT) on your requested day, Monday–Saturday.
What can you do with informed delivery?
Once enrolled in Informed Delivery, you’ll be able to hold your mail plus see previews of incoming letter-sized mail, check the delivery status of packages, and much more .
Can you verify your identity online?
During enrollment, you can verify your identity online in one seamless process. If you‘ve already signed up for Informed Delivery and completed the identity verification process, you will not be required to complete this step again.
1. Check the Current Status
Before you begin your search, if your package or mail has tracking, check USPS Tracking ® to see its current status.
2. Complete a Help Request Form
We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form.
3. Submit a Missing Mail Search Request
If after 7 business days from when you submitted your online help request form your mail or package hasn’t arrived, submit a Missing Mail search request with the following information:
Requesting a Refund
If you used a service with a money-back guarantee such as Priority Mail Express ®, you may be able to request a refund.
File a Claim
If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.
What is SMiShing scam 2021?
The most recent phishing (email) and SMiShing (mobile text) scams in 2021 are luring customers into providing sensitive information in exchange for the release of a package that is “on hold.” Cyber criminals send what appears to be an official-looking email complete with United States Postal Service (USPS) logos. The content of the email/text declares that the customer has a package that cannot be delivered due to an insufficient address. They request a small amount of money to “re-deliver” the package. Then they ask for credit card information, which once entered, initiates a screen pop up asking for the customer’s date of birth and social security number to “verify and protect” their identity.
Does the USPS use an email address?
Be aware. Often if you look closely at emails and text messages you will find that the sender’s email or text doesn’t match the sender at all. In some cases (especially in the USPS phishing scams) the email address is based in another country like the United Kingdom. Obviously, the United States Postal Service will not use an email address based in another country.
Is USPS phishing scam on the rise?
With the enormous spike in online shopping since early 2020, USPS phishing scams are also on the rise. Cyber criminals are impersonating the USPS and other shipping companies with email messages related to package deliveries. Consumers and business purchasing agents who are waiting for multiple packages may have difficulty recognizing scam emails.
Can you give sensitive information to a non-solicited caller?
Never provide sensitive personal or financial information. Never provide sensitive information to a non-solicited caller. In the case of the U.S. Customs and Border Protection scams, cyber criminals claiming to be agents provided a name and badge number to gain the trust of the consumer. Do not fall for it! This is simply an attempt to gain your trust and should be ignored.
What and where do the USPS deliver?
The USPS delivers everything from letters and postcards to packages from various businesses or retailers. Customers can use USPS’ various fast delivery options to send their items faster, including the Priority Mail and First-Class Mail choices.
Frequently asked questions
You must keep your retail receipt after ordering a shipment through the USPS to make sure you can track whatever you want to review. You won’t be able to track your package without a suitable USPS tracking number. Your USPS tracking data will feature 22 digits and will be sent to you after you pay postage on a qualifying shipping product.
How do you sign for a USPS package?
You might need to sign for a USPS package if the sender has paid for it. You can sign for a package when the courier brings it to you.