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who do i call about my fedex package

who do i call about my fedex package

who do i call about my fedex package插图

1.800.463.3339
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx1.800.463.3339and say “track my package.” Or text “follow” plus your door tag number to 48773.

How can I contact FedEx by phone?

? Dial the 1- (800) number (+1 (800) 463-3339) ? When you get the chance, say “main menu” ? Press 7, then 7 again and then 8 ? You will be asked to provide a tracking number. Don’t say anything and in a few moments you will be told to hold while you’re connected to a fedex representative

What is the toll – free phone number for FedEx?

While 800-463-3339 is FedEx’s best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other FedEx customers, is by calling their 800-622-1147 phone number for their Billing department.

How to speak to a live person at FedEx?

How to speak to a live person at fedex. Not sure if this has been posted before but in case anyone needs it here’s how: ? Dial the 1- (800) number (+1 (800) 463-3339) ? When you get the chance, say “main menu” ? Press 7, then 7 again and then 8 ? You will be asked to provide a tracking number. Don’t say anything and in a few …

What is FedEx support phone number?

FedEx Express FedEx Ground Customer Service: 1.800.GoFedEx 1.800.463.3339: Small Package / Envelope Inquiries: International and/or domestic air and ground package service (less than 150 lbs). FedEx Trade Networks Customer Contact Center (8:00 a.m. – 8:00 p.m. EST)

How Can I Track My Claim?

Because at least some of the FedEx claim process is going to be totally out of your hands you’ll want to take advantage of every opportunity to track its progress without calling FedEx directly every time you’re wondering how things are going on.

What is a global mailbox?

Your US Global Mail virtual mailbox entitles you to use a legitimate street address (not a PO Box number) as your mailing address, which in turn entitles you to have all packages and parcels shipped by companies like FedEx, UPS, DHL, and even the USPS sent to that address and received on your behalf.

What is FedEx Delivery Manager?

The FedEx Delivery Manager tools are available here (helping you to redirect your package if it is delayed in the infrastructure or is recovered later down the line), but you can use the Virtual Agent tools to get a hold of someone as well.

Why do people use FedEx?

One of the biggest reasons people use Federal Express (FedEx) to ship their packages in the first place is because they don’t want to deal with the headache shipping with the USPS often involves . The United States Postal Service has a bit of a bad reputation for losing packages more often than they should. And that’s the last thing that anyone …

How to confirm FedEx tracking?

Thankfully, is usually pretty easy to confirm just by punching out tracking information into the FedEx tracking website (or putting information into Google and tracking it that way).

How many tracking numbers can FedEx process at once?

FedEx also makes it easy to file claims for multiple missing packages all at once, batch processing up to 200 individual tracking numbers all at one time.

How long does it take for FedEx to respond to email?

Email usually takes a couple of days for FedEx to get back to you, though, which is why so many choose to call customer support directly, use those Virtual Agent tools on the website, or text with customer support to get answers a whole lot faster.

Does FedEx Offer a Refund for Damaged Packages?

On April 6, 2021, FedEx changed its money-back guarantee policy. The company gives a refund only if the customer uses the following services:

How Else Can DoNotPay Be of Assistance?

DoNotPay will help you take care of your item delivery problems and send a delivery refund request in your stead, but we can do so much more along the way. Use our app to find out how you can return an unwanted item to any company or get a refund for any service.

How long does it take for FedEx to respond to a package claim?

If not, you can expect your complaint to be resolved in five to seven business days.

How long does it take for a FedEx package to be damaged?

If you notice the damage later, you have 60 calendar days to file a complaint.

How to file a FedEx damage claim?

Submit a FedEx Damaged Package Claim via Phone. Another option for claim submission is making a phone call. You should contact customer service at 1-800-463-3339 and do the following: Say claims to receive a case number for your claim. Fill out the claim form.

How long do you have to file a complaint with FedEx?

If you notice the damage later, you have 60 calendar days to file a complaint.

Can you file a damaged package claim?

You can submit your damaged package claim in a few ways. Here are your options:

Why Didn’t My Package Arrive From FedEx?

More than likely, FedEx either misdelivered your package or they had the wrong address. Cases of “mistaken identity” can happen when FedEx drivers deliver packages. This is especially true in neighborhoods with similar looking houses.

How Do You File A Claim With FedEx?

Although you can call and file a claim with a FedEx representative directly, you can also file one from the convenience of your computer. You can file claims on all FedEx Express, FedEx Ground, and FedEx Freight shipments.

Will FedEx Cover My Lost Package?

So long as you have insurance with your missing package, FedEx will cover up to the specific amount that your package is valued at. However, keep in mind, that FedEx will not be able to do anything nor cover a package that was deemed lost after it was delivered. This means that, if a package was delivered successfully and then became lost for whatever reason, they will not cover you.

Does FedEx Ever Say Delivered When It’s Not?

Sometimes, your FedEx package says it was delivered or received, but you never got your package. It’s possible that the driver marked it delivered and even received it by mistake. They might have sent it to a similar address and marked it as delivered.

Why Won’t FedEx Give Me a Refund?

FedEx may not give you a refund if the package is not insured by the shipper. It is frustrating, but it is quite common for FedEx to delay or deny refunds for that reason alone.

Why won’t FedEx deliver my package?

Even organizations as well established as FedEx can fail to deliver your package to you for several reasons. Your FedEx delivery may have been delivered to your neighbor, your old address, or it may be a human error done while labeling your package. Sometimes, people evenly accidentally misspell their address when making a purchase which will …

How to contact FedEx if package is delivered to wrong address?

Contact the customer care center if FedEx delivers a package to the wrong address. Look for your original order tracking number so that you can provide it to the customer service representative. Ask FedEx if your package was covered by insurance and if they will be able to reimburse you.

What Do I Do If FedEx Loses My Package?

There are a couple of things you’ll need to do when you’ve noticed a FedEx package is missing, something you’ll usually notice a day or two after your package was supposed to arrive.

What to do if FedEx package is missing?

As far as actually moving through the missing FedEx package process, the first thing you need to do is to double check and reconfirm your tracking information.

How to increase chances of FedEx tracking package down?

As long as you commit to sliding into the driver seat, reaching out a regular basis and following up, and providing all the necessary information in as complete a form as possible you dramatically increase your odds of getting FedEx track your package down.

What is US Global Mail?

US Global Mail offers a streamlined and secure package acceptance process with all of their virtual mailbox services.

What to do if package is not 100% domestic?

If you’re package is not 100% domestic (sent from a US-based address to a US-based address) you’re going to need to contact international customer service. This can be done by calling 1-800-463-3339.

Where to find FedEx claim?

The very first thing you’ll need to do is visit the actual claim section of the FedEx website, a page that you can find right here at this link.

When will FedEx post 2020?

Post date November 12, 2020. Even though modern shipping solutions, especially those available from FedEx, or more reliable, consistent, and efficient than ever before packages still get lost somewhere along the way. This is always a high stress situation and one that companies like FedEx try to mitigate as best they can.